Your pet’s health and safety are always our top priority. We provide after-hours support and emergency guidance to help you make the best decision for your pet when urgent care is needed.
When Your Pet Needs Emergency Care
If your pet is experiencing a medical emergency, please call our clinic immediately at (307) 634-2912. Our phone system will connect you with the appropriate support based on the time of day.
On-Call Doctor Availability
We offer on-call veterinary care during the following times:
Monday- Friday
End of Business Hours until 11:00 PM
Saturday & Sunday
24 Hours
(On-call coverage begins Friday at 5:00 PM and continues through Monday at 8:00 AM.)
How After-Hours Support Works
When you call our clinic after hours:
- Your call will be answered by our after-hours triage service, staffed by licensed veterinary technicians.
- The technician will assess your pet’s symptoms and determine the level of urgency.
- Based on your pet’s needs:
- If emergency care is needed and an on-call doctor is available, you will be connected directly with the on-call doctor
- If an on-call doctor is not available, you will be directed to a trusted emergency hospital for immediate care
- If the situation is not urgent, they may advise that it is safe to wait until the clinic reopens
This process ensures that every after-hours call is answered and guided appropriately, so you are never left without support.
Emergency Referral Hospitals
If your pet requires immediate care and our on-call doctor is unavailable, we will refer you to:
Four Seasons Veterinary Specialists
4120 Clydesdale Pkwy
Loveland, CO 80538
📞 (970) 800-1106
CSU Veterinary Teaching Hospital
300 W Drake Rd
Fort Collins, CO 80523
📞 (970) 297-5000
Both hospitals provide 24-hour emergency and specialty veterinary care.
Signs Your Pet Needs Immediate Emergency Care
Seek emergency care right away if your pet has:
- Difficulty breathing
- Continuous Seizures
- Hit by a car or severe trauma
- Continuous vomiting or diarrhea
- Ingestion of toxins (chocolate, medications, chemicals, etc.)
- Severe bleeding
- Unable to urinate
- Severe pain or distress
- Bloated or distended abdomen
We’re Here to Help
We understand that emergencies can be stressful and overwhelming. Our goal is to ensure you always have clear guidance and access to care, whether through our on-call doctor, our triage team, or a trusted emergency hospital.
If you are ever unsure what to do, please call us—we’re here to help.